Ansorena, S.A 


C/ Alcalá nº 52, 28014 de Madrid.

[email protected]


D.P.O. Data: [email protected]

It is committed by virtue of EU Regulation 2016/679  and Organic Law 3/2018 on the Protection of Personal Data and garantees of digital rights to protect your privacy and personal information, providing a secure connection to the user to avoid alterations as well as unauthorized access to your personal information.

This information is necessary to perform the purposes described in the following section, otherwise we can not inform you, or process your requests.

Links to the provider's channel on other platforms and social networks

Ansorena, SA makes available to users, through different tools and applications, link means that allow users to access the channels and pages of the website that Ansorena, SA maintains on different platforms and social networks belonging to and / or managed by third parties (Facebook, Twitter, YouTube, Pinterest, Instagram) The inclusion of these links on the website has the sole purpose of providing users access to these channels on different platforms and social networks.

The establishment of these applications does not imply the existence of any relationship between Ansorena, SA and the owner, manufacturer or distributor of the linked platform, nor the acceptance and approval by Ansorena, SA of its contents and / or services, being its holder, manufacturer or distributor the sole responsible for them.

In no case does Ansorena, SA share with Facebook, Twitter, Pinteret, Instagram, YouTube or any other social network that incorporates in the future any type of private information about its users, being its sole purpose established in these conditions, as well as in the privacy policy of the website. In this sense, all the information that the user wants to provide to these platforms will be under his own responsibility, not intervening Ansorena, S.A in said process.

The activation and use of these applications may involve the identification and authentication of the user (login / password) on the corresponding platforms, completely external to the website and beyond the control of Ansorena, S.A. When accessing said external networks, the user enters an environment not controlled by Ansorena, S.A, so Ansorena, S.A will not assume any responsibility for the security configuration of said environments.

Since Ansorena, SA has no control over the content hosted on these channels, the user acknowledges and accepts that Ansorena, SA does not assume any responsibility for the content or services that the user can access on said pages, nor for any content, products, services, advertising, or any other material available in them. For this reason, the user must exercise prudence in the assessment and use of information, content and services existing in the linked channels, and on the own or third party information that he / she wants to share in those channels.

Links on other web pages destined to Ansorena, SA from those pages that contain materials, information or contents that are illegal, illegal, degrading, obscene and, in general, that contravene the laws, morality or public order, or social norms generally accepted

In any case, users may establish links in their respective web pages that direct to the website, as long as they meet the following conditions:

  1. The link may not reproduce the content of the website or parts of it in any way
  2. It is not allowed to create a browser or a border enirnment on the sections of the website, or in any other way the website can be modified
  3. It is not allowed to make false, inaccurate or incorrect statements or indications about the website and / or, in particular, to declare or imply that Ansorena, SA has authorized the link or that it has supervised or assumed in any way the contents or services offered or made available on the website where the link is established
  4. The website where the link to the website is established will not contain illegal information or content, contrary to morality and generally accepted good customs and public order, nor will it contain content that is contrary to any rights of third parties, including rights of intellectual and industrial property and / or the right to honor, to personal or family privacy or to one's own image or any other right, or contents contrary to the regulations governing the protection of personal data.

Ansorena, S.A does not have the faculty or human or technical resources to know, control or approve all the information, contents, products, or services provided by other web pages that have established links to the website. Ansorena, SA does not assume any responsibility for any aspect related to the web page that establishes this link to the website, specifically, but not limited to, its functioning, access, data, information, files, quality and reliability of its products and services, its own links and / or any of its contents, in general.

Responsibilities and Guarantees

Consequently, Ansorena, S.A does not guarantee or be held responsible for:

  1. The continuity of the contents of the website
  2. The absence of errors in said contents
  3. The absence of viruses and / or other harmful components on the website and / or the impossibility of violating the security measures adopted in the same
  4. The lack of usefulness or performance of the contents of the website
  5. And the damages caused to itself or to a third party, any person that violates the conditions, rules and instructions that Ansorena, S.A establishes on the website or through the violation of the security systems of the website.

Nevertheless, Ansorena, SA declares that it has adopted all the measures, within its possibilities and the state of the art, to guarantee the functioning of the website and minimize system errors, both from the technical point of view and legal and organizational.

If the user was aware of the existence of any illegal content, illegal, contrary to the law or that could involve a violation of rights of third parties, must notify urgently to Ansorena, S.A so that it can proceed with the adoption of appropriate measures.

Ansorena, S.A will not be responsible for the veracity, integrity or updating of the information published on the website from sources outside the same and will not assume responsibility for hypothetical damages that may arise from the use of the aforementioned information.

Suspension of the website

Ansorena, SA reserves the right to suspend, modify, restrict or interrupt, either temporarily or permanently, the access, navigation, use, hosting and / or downloading of the content and / or use of website services, with or without prior notification, without the possibility of the user to demand compensation for this cause.

General Conditions of use of social profiles

Ansorena, S.A intends that all end users know what their rights and obligations are from the moment they visit their social profiles on Facebook, Twitter, Pinterest, Instagram, and / or in any analogous social network.

Similarly, Ansorena, S.A informs users about their rights and obligations in relation to the contents exposed through their social profiles, logos and brands used, as well as the responsibilities that may arise from the use of the service.

Ansorena, S.A is deeply committed to ensuring that the service works correctly and in accordance with the conditions agreed upon with the users. However, sometimes it is possible that they occur, (especially by the intervention of ill-intentioned third parties), situations from which responsibilities could be derived.

In this sense, the following situations are indicated, in which Ansorena, S.A is not responsible for the actions of the users, assuming all the responsibilities that may arise:

  1. In the event that any information that has not been published or shared by Ansorena, S.A, or that in its case has been published by a third party is published in the social network.
  2. In the event that the social network is not operational due to technical reasons attributable to the owner of the platform itself, third parties or unforeseeable causes or force majeure, these circumstances being the responsibility of the social network, or in the case of the third party.
  3. In the event that the social network modifies its general conditions of use, privacy policies or mode of operation, these circumstances being the responsibility of the social network.
  4. In the event that the user stores, disseminates, publishes or distributes in the social network any type of material defamatory, libelous, discriminatory, that incites violence or that is contrary to morality, public order, fundamental rights, public liberties, honor, privacy or the image of third parties.
  5. In the event that the user uses the social network to enter data, viruses or malicious code on the computers of Ansorena.

In the event that any of the content accessible through the social profiles of Ansorena, S.A is contrary to current regulations, it undertakes to proceed with its immediate withdrawal, as soon as it becomes aware of this situation.

Ansorena, S.A does not undertake to inform users when their comments and publications are subject to editing and / or moderation; However, you can warn and take the appropriate measures to suspend and expel users who send inappropriate content periodically and systematically. Those users who carry out the aforementioned behaviors on more than one occasion, having been suspended or expelled from the service in advance may be prevented from using the social profile indefinitely, assuming this the definitive expulsion of the program and the permanent blocking of the user.

Likewise, Ansorena, S.A does not guarantee the veracity, reliability, validity or integrity of the content of third parties that contains your social profile or any linked site. Ansorena, S.A is not responsible for the content of websites not operated by Ansorena, S.A.

The social profile of Ansorena, S.A may include opinions, recommendations or statements from third parties, which do not necessarily reflect the opinions of Ansorena, S.A or indicate their commitment to a specific line of action.

The information provided through the profile of Ansorena, S.A in social networks should not be considered in any case equivalent to the appropriate professional advice in relation to their circumstances and specific consultations, in order to achieve maximum effectiveness of the measures taken. In no case may the information provided through social media be considered an alternative to the information provided personally by Ansorena, S.A.

Ansorena, S.A recommends that users act with caution, common sense and good sense when using their social profile and that they thoroughly evaluate the veracity, validity, integrity and pertinence of the information published through it for their purposes. Any decision that users adopt based on such information will be strictly at your own risk.

The user, once begin to follow the social profiles of Ansorena, S.A, may publish comments, links, images or photographs or any other type of content, according to the conditions of the social network itself. The user, in all cases, must be the owner of the same, enjoy the rights of exploitation of intellectual property or have the consent of the affected third parties.

The user who decides to share content in the social profile of Ansorena, SA, must be aware that their publications will be accessible and therefore known by other users, for which he himself will be solely responsible for them, as well as the implications that this could have for your privacy.

Any publication in the social profile of Ansorena, SA that attempts or is likely to attempt against morality, ethics, good taste, or decorum, and / or that infringes, violates or violates the rights of intellectual or industrial property is expressly prohibited., the right to image, privacy or current regulations. In these cases, Ansorena, S.A reserves the right to withdraw the content, being able to request the permanent blocking of the user who carried out the publication of the same.

Any publication in the social profile of Ansorena, SA that attempts or is likely to attempt against morality, ethics, good taste, or decorum, and / or that infringes, violates or violates the rights of intellectual or industrial property is expressly prohibited., the right to image, privacy or current regulations. In these cases, Ansorena, S.A reserves the right to withdraw the content, being able to request the permanent blocking of the user who carried out the publication of the same.

In this sense, the contents, opinions or answers to questions published, expressed or sent by the creators, sponsors, advertisers or users of the profile of Ansorena, SA, other than the content provided by Ansorena, SA, are not opinions and exclusive responsibility of the person who sends them and do not necessarily reflect the options of Ansorena, SA, which is not responsible for the content they publish, post, distribute, disseminate or transmit through the official profiles of Ansorena, SA.

Similarly, Ansorena, S.A reserves the right not to respond individually to the comments and messages received through its profile, as well as not to follow all users who begin to follow their social profile.

Certain information collected in the profiles of Ansorena, S.A may contain forward-looking statements, including, but not limited to, statements that are predictions or indicative of future events, trends, plans or objectives. It is not advisable for the user to follow these statements solely and exclusively, given that, due to their nature, they are subject to known and unknown uncertainties and risks. For all the foregoing, Ansorena, S.A, assumes no obligation to publicly disclose the updates or revisions of these forward-looking statements, whether to reflect new information or future events or circumstances or for other purposes.

For answers to questions, complaints or claims, consult the corporate website of Ansorena, S.A, where the relevant information channels are available.

Ansorena, S.A will use in social networks to publish their own services. In any case, if Ansorena, SA decides to treat your contact data (user profile of the social network and / or email) to carry out direct commercial prospecting actions, it will always be in compliance with the legal requirements in relation to the protection of data and services of the information society.

The fact of recommending Ansorena, S.A's social profiles to other users so that they can be informed of their activity will not be considered as advertising.

Ansorena, S.A is deeply committed to the protection and defense of intellectual and industrial property rights. Therefore, it reports that:

The user can access the privacy policies of the social network at any time, as well as configure their profile to guarantee their privacy. Ansorena, S.A encourages users to familiarize themselves with the general conditions of use of these networks before starting to use it.

Ansorena, S.A may modify the terms and conditions stipulated here, in whole or in part, published any change in the same way in which these conditions of use appear or through any type of communication addressed to users.

The temporary validity of the present conditions of use coincides, therefore, with the time of their exposure, until they are totally or partially modified, at which time the modified conditions of use will become valid.

Regardless of the provisions of the particular conditions that may be established, Ansorena, SA may terminate, suspend or interrupt, at any time and without prior notice, access to the contents of the website, without possibility of the user to demand compensation. After said termination, the prohibitions of use of the contents previously exposed in these conditions of use will remain in force.

To this end, Ansorena, S.A informs that it may inform and collaborate in a timely manner with the competent police and judicial authorities if it detects any violation of the current legislation or if it suspects the commission of a crime.

In the event that any provision of these Terms of Use is declared void or unenforceable, in whole or in part, by any Court, Court or competent administrative body, such nullity or non-application shall not affect the remaining provisions of these Conditions of Use.

The non-exercise or execution by Ansorena, S.A of any right or provision contained in these conditions of use will not constitute a waiver thereof, unless acknowledgment and agreement in written by him.

Applicable legislation and competent jurisdiction

Provided that the regulations in force to that effect provide for the possibility for the parties to submit to a specific jurisdiction, for any litigious issue derived or related to this website, the Spanish legislation in force at the time of the litigation will be applicable, and we will submit ourselves to the Courts and Courts of Madrid, as well as, as the case may be, to the Consumer Arbitration Courts or similar ones to which we are adhered at the time of the controversy.

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What is a cookie?

A cookie is a small piece of text that websites send to the browser to be stored in the user's terminal, which can be a personal computer, a mobile phone, a tablet ... these files allow the website to remember information about your visit, such as language and preferred options, which can facilitate your next visit and make the site more useful by personalizing your content. Cookies "play" a very important role, by improving the experience of using the web.

How are "cookies" used?

When browsing through this web portal, the user is accepting that "cookies" can be installed on their terminal and that they allow us to know the following information:

What kind of cookies does this website use?

Third party cookies: those that are sent to the user's terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through the cookies.

Cookies analysis: those that are well treated by us or by third parties, allow us to quantify the number of users and thus perform the measurement and statistical analysis of the use made by users of the service offered. To do this, we analyze your browsing on our website in order to improve the offer of products or services that we offer and, more specifically, Google Analytics, a web analytics service developed by Google that allows the measurement and analysis of navigation on web pages. You can find more information about it and disable the use of these cookies

How to manage "cookies" in the browser?

The user has the option to allow, block or eliminate the "cookies" installed on their computer by configuring the browser options installed on their terminal:

Internet Explorer

Version 5:


Version 7 y 8:

Version 9:






Windows Phone


In addition, you can also manage the cookie store in your browser through tools such as the following:

Adaptation of cookies

If you continue browsing once informed about the Cookies Policy, we understand that you accept the use of cookies by the web and applications. However, if you want, you can change the cookie settings at any time, setting your browser to accept, or not, the cookies you receive or for the browser to notify you when a server wants to save a cookie.

We inform you that in the case of blocking or not accepting the installation of cookies, it is possible that certain services are not available without the use of these or that you can not access certain services or take full advantage of everything our websites and applications offer. We allow third parties to set cookies and access them on your computer. The consent of the use of cookies and access to them on your computer.
The consent of the use of the cookies of these companies is linked to browsing this site.
 We appreciate that you consent to the acceptance of cookies, this helps us obtain more accurate data that allows us to improve the content.

In the event that this website provides some type of special service in which it determines specific provisions different from these in relation to the protection of personal data and the use of cookies, the particular rules indicated for that particular service will prevail over the present.

When you access this website or application for the first time, you will see a window where you are informed of the use of cookies and where you can view this "Cookies Policy", continue browsing or click on any link it will be understood that you have consented our cookies policy and therefore the installation of cookies on your device or device.

Do we update our cookies policy?

We may update our cookies policy on our website, so we recommend you review this policy each time you access our website in order to be properly informed about how and why we use cookies.

Cookies Policy

We use our own and third-party cookies to obtain statistical data on the navigation of our users and improve our services.

Please note that if you accept third-party cookies, you will need to delete them from your browser settings or through the system provided by the third party itself.